Testimonials
What People Are Saying
What brands and operators say about working with Michael Nooner, The 3PL Cowboy — from 3PL selection and RFPs to inventory accuracy, startups and network-wide rollouts.
61% → 98%+
Cycle count accuracy across 450,000+ SKUs
Nike
$6M+
Annual savings from a network pallet program
Kroger
29%
Last-mile operational efficiency gain
Peloton
60+ sites
WMS rollout supported in under eight months
Sysco
2 weeks
Full RFP to a new 3PL partner at 2.6M orders a year
Ashley Stewart
1 week
Second facility secured and operational
Kellogg's
In Their Words
Real Operations. Real Results.

“We came to Mike because our existing 3PL was struggling to keep up with our volume and get orders out on time. At 2.6 million orders per year, finding the right partner wasn’t a simple task. Within two weeks, Mike guided us through the entire RFP process, helped us evaluate our options, and ultimately connected us with a new 3PL partner that could support our operation and scale with our growth.”

“Mike was referred to me by a close friend in the industry when we were opening two dedicated operations for RFP. We evaluated 26 different options, and Mike was the only one who truly understood what we needed without requiring a ton of direction from our team. His ability to understand the operation, ask the right questions, and put together the right solution really stood out. I was extremely impressed with how he handled the entire process.”

“Mike was brought in by our 3PL partner to lead our Texas operations. When our California and Mexico operations began struggling, Mike and his team immediately stepped up to take on additional volume from both markets. Within a matter of days, they had secured a second facility and were operational within a week to support the increased demand. Their ability to react quickly, solve problems, and keep our operation moving was impressive.”

“Mike was a breath of fresh air to work with and made an immediate impact on our last-mile operations. His team redesigned our routes and improved operational efficiency by 29%, resulting in significant cost savings. When we began struggling with VAS - an area that wasn’t even Mike’s responsibility - he stepped in, took ownership of the problem, and had a solution in place almost overnight. He built a sustainable process and team that became invaluable during COVID, helping us keep orders moving during the largest sales spike in our company’s history.”

“While working with one of our 3PL partners, Mike was tasked with correcting major inventory challenges across more than 450,000 SKUs. At the time, our cycle count accuracy was averaging just 61%. Mike led a Kaizen event that uncovered critical process gaps throughout both our inbound and outbound operations. After implementing the changes identified by his team, our cycle count accuracy climbed to over 98%. The improvement was transformational for our operation.”

“Mike played a critical role in launching our Janesville, Wisconsin operation from the ground up. He developed the operational processes and training materials from scratch, then personally trained our managers, supervisors, administrative staff, and lumpers on their roles and responsibilities. His leadership during the startup established the foundation we needed to successfully run the operation and reliably support the Dollar General store network.”

“Working with Mike across our North American operations was a pleasure. He consistently identified opportunities to improve operational efficiency across each of our facilities, but one of his biggest impacts came from helping us develop and roll out a new pallet program across the network. The initiative ultimately delivered more than $6 million in annual cost savings and became a significant win for our organization.”

“Mike was brought in to consult on our Texas operations at a time when thin margins and inconsistent forecasting were creating significant challenges. We didn’t have a clear understanding of what each facility should produce, what inventory it should carry, or the right volumes for each location. Mike worked closely with both our sales and operations teams to implement a new system that captured critical operational and demand data over the course of a quarter. That data transformed our forecasting and gave us the visibility we needed to optimize production, inventory, and facility utilization across the operation.”

“The rollout of our new WMS and inventory tracking system had become a major challenge across our network. Mike stepped in and helped turn it around, supporting the implementation across more than 60 sites in under eight months. His ability to train teams, troubleshoot issues, and drive adoption across such a large network was a game changer for us.”

“Mike and his team were a key part of launching our Denton, Texas operation. Between new automation, scheduling processes, and building out new teams, the startup was challenging for everyone involved. Mike became a critical piece of the glue that kept the operation moving forward. He brought consistency, accountability, and urgency to the team, pushing through challenges and keeping everyone focused on execution. His leadership and relentless effort were instrumental in getting the operation successfully off the ground.”
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